Our Services
There are a few basic technology elements that every office has, even if you are a one-person micro business working from home. Pluto Micro will manage and support your network, computers, and cloud applications at a reasonable cost. Through our service plans and pricing we can find the right fit for your needs.
PLUTO BASIC
Automated maintenance and security to keep a MAC or PC running smoothly and securely. Sentinel One anti-virus. Support requests charged at hourly rates.
$11
KNOW WHO TO CALL WHEN YOU NEED HELP
PLUTO PROTECT
Everything in Basic, plus advanced security and proactive maintenance for your PC or Mac, human monitored and remediated. Lower hourly rates for support requests.
$28
REST EASY KNOWING YOUR COMPUTERS ARE PROTECTED
PLUTO NETWORK
Everything in Protect plus support for you network devices and printers at no additional charge. Includes installation and management of firewall, switch, and WiFi for life of subscription.
$55
EXPERIENCE A SUPER RELIABLE NETWORK
PLUTO ULTIMATE
Everything in Pluto Network plus support of all preexisting computers, software, and cloud apps at no additional charge. Adding hardware, software or team members and projects at lowest hourly rates.
$110
ALL INCLUSIVE AND PREDICTABLE BILLING
Services and Support
The services and support below are available for customers that have subscribed to one of our support plans. Some of these services may be included at no additional charge, depending on the selected support plan.
Tier 1 Tech Support
basic network and computer hardware/ software support and troubleshooting
Tier 2 Tech Support
general network and computer hardware/ software support and troubleshooting, basic server support
Tier 3 Tech Support
advanced server support and troubleshooting, project management
Microsoft 365
licensing and support on all Microsoft 365 Business applications (cloud and desktop apps)
Cloud Support
support for any application that runs primary in web browser such as Google Workspace
Backup
backup services for PC, Mac, servers, and NAS
Home or Office Site Visit
if we can’t solve the problem remotely, we’ll come to you
General Consulting
generalized research and recommendations on hardware, software, internet, and cloud services
Advanced Consulting
advanced research and recommendations on security, hardware, software, internet, and cloud services
Fractional CIO
executive level business consulting and reporting
Project Management
consultation, organization, and execution of any technology related projects
